Salesforce Connections accelerator
Launch Salesforce D2C experiences in weeks, not quarters.
AI-assisted delivery built on 25+ years of commerce execution.
Expertise first. Then AI.
We know how to do this without AI. That is why AI makes us faster.
Lucidex does not point generic AI at an unfamiliar problem. Our accelerator is informed by 25+ years of commerce service delivery, omnichannel transformation, integration-heavy launches, and operational excellence.
Commerce programs inform the patterns
Demandware and Salesforce Commerce Cloud delivery experience helps us know which requirements, dependencies, and risks to surface early.
Execution history informs the judgment
Global retail, luxury, apparel, beauty, lifestyle, and pure-play D2C work shape how we evaluate platform, partner, customer experience, and operating decisions.
Delivery discipline informs the process
Advisory, implementation, managed services, DevOps, CI, QA, support, and launch governance are built into the accelerator from the start.
Experience includes
Platforms and integrations
Discovery drifts
Workshops produce notes, but not always decisions, user stories, acceptance criteria, or launch-ready scope.
Prototypes arrive too late
Stakeholders often see the storefront, checkout, loyalty, and service experience for the first time during UAT.
Integrations hide risk
OMS, ERP, tax, payment, inventory, and customer data decisions surface after the plan is already in motion.
Launch becomes a scramble
Content, analytics, QA, training, and rollout tasks become fire drills instead of an executable readiness plan.
The Lucidex difference
One framework for building the store and operating the growth engine.
Lucidex uses AI to compress launch while leaving behind governed commerce operations. AI drafts, maps, synthesizes, and prototypes; experienced practitioners define the workflow, verify the output, and own the decision.
Build faster
AI-assisted requirements, prototyping, backlog creation, architecture, metadata support, integration design, test planning, and launch readiness, guided by teams who know the build path.
Operate smarter
Agentforce, Data Cloud, and Marketing Cloud applied with discipline: governed AI across understand, transform, generate, and judge workflows, with humans on the calls that matter.
Concept to commerce
Every stage is accelerated by reusable AI skills and delivery patterns.
The goal is not a flashy AI demo. The goal is to encode proven commerce judgment so teams get fewer stalled decisions, faster stakeholder alignment, and a launch path they can actually execute.
Delivery acceleration
From conversations to launch-ready artifacts.
Lucidex pairs AI synthesis with senior commerce and Salesforce judgment, so speed does not come at the expense of architecture, governance, customer experience, or integration reality.
Requirements gathering
Stakeholder interviews become structured delivery artifacts in days, not weeks.
- Capability maps
- User stories and acceptance criteria
- Journey maps and decision logs
- Data and integration inventory
AI-driven prototyping
Teams see and refine the experience before full implementation begins.
- Storefront concepts
- Checkout and loyalty flows
- Personalization scenarios
- Service and Agentforce demos
Salesforce build acceleration
Reusable patterns reduce boilerplate while keeping delivery aligned to org standards.
- Apex, LWC, Flow, and Commerce configuration
- Data Cloud segment design
- Agentforce actions and prompt templates
- Permission sets and deployment manifests
Lucidex IP
The accelerator is an AI skills library, not a one-off project.
Focused skills encode the repeatable work and the judgment behind it: discovery, requirements mapping, prototyping, build support, launch readiness, and post-launch optimization. You are not buying AI. You are buying commerce delivery expertise running at AI speed.
Operate smarter
Run commerce on AI without surrendering control.
The accelerator gets the storefront live faster, then leaves behind an AI-ready operating model grounded in the commerce data, policies, and workflows your team uses every day.
Measurable workflows
AI attaches to commerce workflows with clear owners, inputs, outputs, and measurement. Not slogans. Not demos detached from revenue.
Grounded answers
Recommendations use your catalog, inventory, policy, order, and customer data so teams can see what informed the answer.
Human gates
Consequential actions stay with people: refunds, pricing, high-value outreach, policy exceptions, and customer-impacting resolutions.
Operational intelligence, not artificial autonomy.
What AI actually does
Useful commerce AI is four verbs chained into workflows.
When the verb is clear, the design, risk, evaluation, and ROI become clear too. That is how Lucidex keeps AI work practical, testable, and tied to commerce outcomes.
Understand
Buyer intent, review sentiment, catalog classification, search queries, and return reasons.
Transform
Catalog enrichment, localization, brand-voice rewriting, review summarization, and data normalization.
Generate
Product copy, personalized content, campaign assets, service replies, and grounded internal answers.
Judge
Fraud and anomaly flags, promo eligibility, content compliance, QA scoring, and routing.
If a vendor cannot name the verb their AI performs, it is a slogan.
Governed agentic commerce
Agents earn their place when the decision space is too large for a fixed rule.
Most commerce value comes from well-designed workflows. Lucidex reaches for agents where context matters, then constrains them with data grounding, approval gates, logging, and evaluation.
Workflow
A fixed path with predefined steps. Easy to test, easy to govern, and often the right answer.
Agent
Recommends or executes bounded next steps inside a governed workflow when the context is too varied for one rule.
Human-in-the-loop
Explicit approval, correction, or escalation for actions that affect margin, trust, service, or customer experience.
One trigger. Two next steps.
An abandoned cart should not trigger the same response for every customer. A governed agent can evaluate customer value, inventory, discount history, service signals, and operating constraints before recommending the next best action.
Same event. Different decision.
Always gated to a human: refunds, pricing, high-value outreach, policy exceptions, and customer-impacting service resolutions.
Grounding
Answers and recommendations are tied to catalog, policy, inventory, order, and customer data instead of model guesswork.
Permission-aware retrieval
The system only sees and uses data the user or workflow is allowed to access.
Audit and evaluation
Actions are logged, replayable, and scored so teams can improve the workflow instead of debating a black box.
Governance is not a wrapper around the system. It is part of the system.
Typical opportunity areas
Faster alignment. Faster prototypes. Faster launch. Smarter optimization.
The assessment defines the baseline, target workflows, and measurement model. These are opportunity areas we measure together, not guarantees.
30-day on-ramp
30-Day Commerce Acceleration Assessment
Start with one high-value D2C journey. Lucidex maps the launch risks, prototypes the experience, defines the accelerator backlog, and identifies where AI can responsibly remove time from the work. Leave with an executable roadmap.
Map the launch path
Requirements, journeys, integrations, data dependencies, stakeholders, launch risks, and decision gaps.
Prototype the experience
One storefront, checkout, loyalty, service, or campaign journey concept that aligns the room quickly.
Define the accelerator backlog
AI opportunities, Salesforce assets, delivery patterns, launch checklist, ownership model, and outcome metrics.
From D2C idea to AI-enabled storefront, faster.
Lucidex does not just deliver a storefront. We deliver the AI-assisted system that gets it built, launched, and continuously improved. AI is our accelerator because we already know the road.
Start the assessment